Vista mar em Búzios praia de Geribá c/ Piscina

We are Haelo, a well-established name in the hospitality industry for over a decade.

Our mission is to offer a unique and welcoming experience, based on fundamental values ​​such as empathy, care, and closeness.

From the moment of booking until check-out, our service is guided by attention to detail and respect for each guest.

We hope you feel truly welcome in our space.

As this is a residential rental, it is essential to respect the property, the neighbors, and the rules of good coexistence.

Failure to comply with these rules may result in the interruption and/or cancellation of the rental, without prejudice to any additional charges.

Important Rules and Information

Documentation and Access

It is mandatory to send the identification document of all guests included in the reservation. Without this information, check-in will not be authorized.

* Minors under 18 years of age must be accompanied by their parents or legal guardians.

* All visitors must submit their identification at least 24 hours in advance, respecting the maximum occupancy limit of the accommodation.

About the Accommodation

* We do not provide salt, sugar, olive oil, or any food items for hygiene reasons.

* Upon arrival, we provide:

* 1 roll of toilet paper

* 1 towel per person

* There is no change of linens during your stay. (If you require additional changes or extra cleaning service (especially for longer stays), please inquire about prices beforehand.)

Internet, Condominium and Services

* We are not responsible for internet network instability.

* We are also not responsible for general condominium maintenance or interruptions in services from water and energy providers.

Coexistence and Conduct

* Parties and/or events are not allowed.

* Respect the Noise Law, from 10 PM to 8 AM.

* Smoking is prohibited inside the accommodation. Evidence such as cigarette butts, ashes, or odors will result in an extra cleaning fee.

* Do not use bed linens and towels to clean makeup, sunscreen, blood, or other products that may stain.

Responsibilities

* Fines applied to the unit by the condominium, resulting from loud noise, inappropriate behavior, or non-compliance with the rules of coexistence, will be **fully charged to the leaseholder.**

Please use and care for the space. This is someone's home, and we count on your cooperation to keep it well maintained.